A recent incident involving a United Airlines employee and passengers at SFO has sparked widespread discussion. Reports suggest a threat to call ICE was made. Share your thoughts on customer service expectations and employee conduct in high-stress situations. United Airlines employee threatens to call ICE on Bay Area family at SFO https://www.nbcnews.com/news/us-news/united-airlines-employee-threatens-call-ice-bay-area-family-sfo-rcna588343